exercise mode after update

[delayed]

on the watch, exercise options used to exist.  after the update i can only select between run, walk or bike.

i  cannot select the other exercises option as it does not open anything now. i primarily use the weightlifting or treadmill option while working out, and before those were both available options to select.  now after the update they are no longer there.

I can manually add the workout on the app, but that defeats the purpose of the watch and ease of use that existed until the update a few days ago.

is there a known issue with this, or a work around i can due to fix this problem?  

I have tried shutting the watch down, and uninstalling the exercise option from teh watch in the app, neither were useful in solving the issue.

thank you.

[Guy_]

Hi @delayed - did you try pressing the button when the display is on the clock face and choosing Exercise?

[delayed]

yes. this is why i can only see run, walk and bike as options to select on the watch now.

the other options are other exercises and history.

other exercises would be the option before that showed the other exercises modes that were available (pilates, yoga, swim, weightlifting, powerlifting, treadmill, etc)

history is for opening on the app, to manually add on the app with, but has no relevance to what i want to continue using my sense 2 for.

[Guy_]

@delayed - did you try first holding the watch button for 10 seconds till it blanks or vibrates and wait for the logo to appear and it to start.

Other exercises should then populate.

Let me know if that doesn't fix it.

[delayed]

are you talking about turning the watch off, then back on?  if so, yes.

What I am asking is why aren't any other exercises appearing in the exercise option on the watch now, after the update.  there is no way to open any other option as they no longer exist. you can't open anything else in the watch itself.

[Guy_]

@delayed - if you turned the watch off/on and it didn't fix it, it will need a factory reset, something went wrong with the update presumably. Then set it up again, but sync first as you will lose data  not synced.