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Sense 2 added steps while asleep

‎10-01-2025 16:36 - last edited on ‎10-01-2025 19:12 by Fitbit Moderator

‎10-01-2025 16:36 - last edited on ‎10-01-2025 19:12 by Fitbit Moderator

Steps added in the middle of my sleep both mine and my husbands anywhere from 3,000 - 6,000 between 1:30 and 2:30 am every night since we bought Sense 2 in June - just got our replacements and they are doing the same thing.  Also says we go to sleep around 4:30 am and wake up in the PM - extremely frustrating.  They are Junk. - waste of money. 

 

Moderator edit: clarified subject.

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‎10-01-2025 18:50

‎10-01-2025 18:50

I have no idea if this will help, but there is some place on the app where you set your usual sleep times, say 11pm to 7 am. And similarly a place to add your goal ie hours of sleep.  

I don't always get the sleep recorded accurately, but filling in the range of time seems to help.  A month ago, I saw others posting on here that they needed to quiet down and relax for about an hour before going to bed.  I think that is nuts.  The watch isn't my boss.

LOIj
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‎10-01-2025 19:12

In response to LOIj

‎10-01-2025 19:12

A warm welcome to the forums @SherryMcWhirter.  Thank you for taking the time to share these details about the difficulty that you are experiencing with your Sense 2. 

Good to see you participating in the forums @LOIj.

@SherryMcWhirter While reviewing your information I've been informed that you already contacted the Support Team for further assistance with this. In this case, they will let you know how to proceed. Please keep in contact with them and take a look at your inbox. 

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