Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Active Zone Minutes

Replies are disabled for this topic. Start a new one or visit our Help Center.

Why are Active Zone Minutes being added without being used?

Best Answer
0 Votes
3 REPLIES 3

It's good to see you participating in the community @Mrktgplus 

Thank you for sharing the question regarding Active Zone Minutes. 

I'd like to know a little more information about your concern. Please, could you explain if your device is tracking Active Zone Minutes without using it or you are getting them on the Fitbit app?

Best Answer
0 Votes
Minutes appear without using the device.
Best Answer
0 Votes

@Mrktgplus   Please make sure the green LEDs turn off when you take off your Fitbit.  Sometimes the lights don't turn off -- the band ends overlap in such a way that a signal gets bounced back to the sensor.  It measure a heart rate that is complete artifact.  You will get zone minutes if this fake heart rate is in your zone.  Some people get sleep records, because the Fitbit doesn't move.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes