02-09-2024 10:52
02-09-2024 10:52
Why are Active Zone Minutes being added without being used?
02-09-2024 13:58
02-09-2024 13:58
It's good to see you participating in the community @Mrktgplus
Thank you for sharing the question regarding Active Zone Minutes.
I'd like to know a little more information about your concern. Please, could you explain if your device is tracking Active Zone Minutes without using it or you are getting them on the Fitbit app?
02-09-2024 17:44
02-09-2024 17:44
02-10-2024 11:42
02-10-2024 11:42
@Mrktgplus Please make sure the green LEDs turn off when you take off your Fitbit. Sometimes the lights don't turn off -- the band ends overlap in such a way that a signal gets bounced back to the sensor. It measure a heart rate that is complete artifact. You will get zone minutes if this fake heart rate is in your zone. Some people get sleep records, because the Fitbit doesn't move.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.