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Advanced sleep analytics not working

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‎04-29-2021 08:15

‎04-29-2021 08:15

I have premium, and 3 times now I haven't gotten my advanced sleep analytics. I'm not paying for premium yet, just the free trial. I don't wanna pay for it if I'm not gonna get what I pay for. 

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1 REPLY 1

‎04-29-2021 23:49

‎04-29-2021 23:49

It requires at least 3 good sleep hours and some patience.

Sometimes the App glitches which you can resolve by

In Android phone Settings *

Apps

Fitbit

Storage - clear cache [not data]

Force Fitbit shutdown

[though it doesn't seem to fully]

Log back in to the Fitbit app

 

*Quick Shortcut: Press and hold the Fitbit launch icon, then App info [on some phones]

 

Or for IOS uninstall/reinstall the Fitbit App, and redo notification setup.

 

Sometimes just logging out of the Fitbit App resolve the issue.

 

Restart both watch and Phone after, it may even recover the lost information

 

Author | ch, passion for improvement.

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