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Almost all data vanished from yesterday 10/4/4

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‎04-11-2024 12:08

‎04-11-2024 12:08

Yesterday I hit all my targets and walked around 13k steps, but when I looked back this morning everything had vanished bar 60 steps 

Later today my active minutes reappeared but nothing else. Even more confusing - my logged walk is still showing but the steps aren't on my log.

Any ideas? I've logged out and in, restarted my phone, unpaired Bluetooth and my Sense...

TIA!

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‎04-11-2024 21:11

‎04-11-2024 21:11

Hi @EmmaRJ85 - go to the device page (Connected to) in the Fitbit App and make sure Sense is the only thing connected to your account.

If it collects data from other places you may not get the correct results. Also check Why won't my Fitbit device sync? in case youvar having syncing problems.

Author | ch, passion for improvement.

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