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Always on display

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‎05-03-2022 07:54

‎05-03-2022 07:54

I cannot leave the always on display on my sense fitbit. Also screen gets frozen.  Help please.

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3 REPLIES 3

‎05-03-2022 09:26

‎05-03-2022 09:26

Hello @LAGOM 

I hope I understand your issue correctly. I’m assuming you want to turn off your Always On Display. To turn always-on display on or off, swipe right from the clock face to open quick settings. Tap the always-on display icon. If your screen continues to freeze I’d try restarting your Fitbit Sense to see if that resolved the issue. To restart your watch, press and hold the button for 10 seconds until you see the Fitbit logo on the screen, and then release the button. Restarting your watch doesn't delete any data.

Hopefully this gives you the answer you are seeking. Please let me know. 😃 Happy Stepping!

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‎05-03-2022 11:36

‎05-03-2022 11:36

@LAGOM 

just in case you do not have user manual.

 

https://help.fitbit.com/manuals/manual_sense_en_US.pdf

Sense Activation 11/3/20\IPhone 12 Pro Max\SimpleClockPro Watch Face\Spigen Rugged Armor Pro Case/Band
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‎05-03-2022 13:01 - last edited on ‎07-10-2024 11:11 by Fitbit Moderator

‎05-03-2022 13:01 - last edited on ‎07-10-2024 11:11 by Fitbit Moderator

Hi @LAGOM  - a few tips in addition to what others posted.

You may need to push the button or double tap the screen if you are in Always On mode.

This mode essentially locks the screen if you don't have wrist wake enabled.

Once you have woken the screen you will be able to navigate it as suggested.

Author | ch, passion for improvement.

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