help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Battery is draining as not expected

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-09-2021 22:26

‎02-09-2021 22:26

My battery is not working as expected, confirmed from customer care they asked for my country of purchase of product (USA) after that i dont get any response even after providing the invoice. 

 

This is not expected from fitbit support.

Best Answer
3 REPLIES 3

‎02-10-2021 05:38

‎02-10-2021 05:38

 

Can you tell us more about what trouble you're having with your battery?  We may have suggestions.

 

Ray | Michigan - USA

Pixel Watch, Aria, Pixel 7 Pro, PC

Best Answer

‎02-10-2021 10:19 - edited ‎02-10-2021 10:19

In response to cz6y48

‎02-10-2021 10:19 - edited ‎02-10-2021 10:19

I recently bought the watch and the full charge comes for only 4 days. I followed the steps to save the battery provided by customer care but not helpul

Best Answer
0 Votes

‎02-11-2021 06:24

In response to rk66

‎02-11-2021 06:24

4 days is about normal, now that SpO2 is on at night [via the SpO2 tracker app].

 

If you don't use the SpO2 watch face, which only gives you one reading per day anyway, and remove the SpO2 tracker app, you should get better battery life. But you won't get any data about it in the graphs.

 

In the phone Fitbit App

Click on profile photo [top left]

Device photo [middle left]

Apps Tile

SpO2 Tracker

Click and uninstall

Author | ch, passion for improvement.

Best Answer
0 Votes