07-24-2021
03:58
- last edited on
07-29-2021
19:39
by
WilsonFitbit
07-24-2021
03:58
- last edited on
07-29-2021
19:39
by
WilsonFitbit
Is it possible to use the App on two different devices simultaneously?
Moderator edit: subject for clarity
07-24-2021
05:04
- last edited on
03-24-2025
10:39
by
MarreFitbit
07-24-2021
05:04
- last edited on
03-24-2025
10:39
by
MarreFitbit
Hello @HazmatHank. Welcome to the community forums!
Regarding your question, I'd like to let you know that you can use the Fitbit app or sync your Fitbit device with any compatible phone, tablet, or computer that meets syncing requirements. If you receive notifications from a specific phone on your Fitbit device, you'll need to disable the Bluetooth bond between your phone and Fitbit device before using a different phone. For instructions see Why won't my Fitbit device sync?
I also recommend visiting the following help article if you have additional questions about the Fitbit app: How do I use the Fitbit app?
Hope this helps.
07-24-2021 10:39
07-24-2021 10:39
Thank you for your reply.
So I take it that if I sync using the Windows 10 App I will also be able to sync using the Android App as well.
Is this correct?
07-29-2021 19:41
07-29-2021 19:41
@HazmatHank Thank you for your reply.
Thank you for the information and for your question. At this time, I appreciate your understanding but newer devices like the Ace 3, Ace 2, Aria Air, Charge 3, Charge 4, Inspire 2, Sense, Versa 2, and Versa 3 aren't supported on Windows 10 and require a compatible Android phone, iPhone, or iPad. For more information about compatibility, I recommend visiting this help article: https://www.fitbit.com/global/us/technology/compatible-devices.
Hope this helps.
07-30-2021
03:03
- last edited on
08-02-2021
05:35
by
WilsonFitbit
07-30-2021
03:03
- last edited on
08-02-2021
05:35
by
WilsonFitbit
I am disappointed that my Sense is incompatible with the Windows 10 app.
This fact forces me to purchase a smart 'phone or tablet, causing added
expense after having already spent a lot of money on the watch.
I hope that you will repair this defect in future updates.
Moderator edit: format
07-30-2021 14:11 - edited 07-30-2021 15:18
07-30-2021 14:11 - edited 07-30-2021 15:18
Your sense should sync through Win 10, it just can not be set up through win 10.. So beg for a phone to set it up with.
When it comes to changing phones, PCs, tablets, simply log into your fitbit app. You may be asked to agree to a few permissions.
08-02-2021 05:42 - edited 08-02-2021 05:43
08-02-2021 05:42 - edited 08-02-2021 05:43
@HazmatHank Thank you for your reply. @Rich_Laue Nice to see you around and thanks for your input.
I'm sorry for any inconvenience caused and thank you for your understanding. At this time, I'd like to let you know that this is not a defect, but your feedback and suggestions are very appreciated. In addition, please note that any feedback posted in the forums is always welcome as it helps to improve our products, services and overall environment.
On a side note, while you may be able to sync your Fitbit device using a Windows 10 device, I can't guarantee that this process will work all the time. This is because of compatibility issues and for more information, I recommend visiting this thread.
See you around.