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Can't access to the Fitbit App Gallery

‎04-23-2024 02:28 - last edited on ‎04-23-2024 07:52 by Fitbit Moderator

‎04-23-2024 02:28 - last edited on ‎04-23-2024 07:52 by Fitbit Moderator

I can no longer access the gallery to change the watch face. Please help me 

Moderator Edit: Clarified subject

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‎04-23-2024 08:01 - edited ‎04-23-2024 08:02

‎04-23-2024 08:01 - edited ‎04-23-2024 08:02

Hi there, @Ciupanezu2911. It's nice to see you around the Fitbit Community Forums. I'm here to help you to access to the Fitbit App Gallery. 

To change your clock face:

  1. With your device nearby, in the Fitbit app, tap the Today tab > devices icon > your device.
  2. Tap Gallery > Clocks tab.
  3. Browse the available clock faces. Tap the clock face you want > Install.

For more information, see How do I change the clock face on my Fitbit device?

Maria | Community Moderator, Fitbit


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Best Answer

‎04-23-2024 20:05

‎04-23-2024 20:05

Hi @Ciupanezu2911 - in addition if you are getting issues opening the Gallery page it might be a phone settings issue, see No internet connection even though the phone is seemingly connected to the internet.

Author | ch, passion for improvement.

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