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Can't delete alarms on my Sense

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‎04-28-2024 04:04 - last edited on ‎04-28-2024 07:44 by Fitbit Moderator

‎04-28-2024 04:04 - last edited on ‎04-28-2024 07:44 by Fitbit Moderator

My Sense Alarms app says it full and I need to delete some before adding new ones. This message stays on the screen and I can’t get into the alarms to press and delete them. Do I need to go to the Fitbit app on my phone? What do I do?

Moderator Edit: Clarified subject

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‎04-28-2024 07:47 - edited ‎04-28-2024 07:47

‎04-28-2024 07:47 - edited ‎04-28-2024 07:47

Hi there, @Mazzystardust. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Sense. I will do my best to help you! 

As a first approach, please restart your Sense by following these steps. Then, please delete the alarms by opening the Alarms app > tap the alarm > tap the trash icon or Remove. You may need to swipe up to see this option.

Maria | Community Moderator, Fitbit


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