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Can't locate the Windows Fitbit app anymore

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‎04-24-2024 08:57 - last edited on ‎04-25-2024 04:04 by Fitbit Moderator

‎04-24-2024 08:57 - last edited on ‎04-25-2024 04:04 by Fitbit Moderator

The windows app on my PC stopped working!!!  I cannot find a location to reinstall it.

Moderator Edit: Clarified subject

 

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Accepted Solutions

‎04-25-2024 04:05

In response to Odyssey13

‎04-25-2024 04:05

Hi there, @oliversmith. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post.  We're here to help you! 

As @Odyssey13 has mentioned, the Fitbit app for computers has been discontinued and it's now required to have a compatible mobile device to set up and sync your Fitbit device. For more details about the compatibility requirements, click here.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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2 REPLIES 2

‎04-24-2024 09:30

‎04-24-2024 09:30

Hi @oliversmith  Fitbit removed that ability a while back, so you won't find the app for your computer. You now need a compatible tablet or smartphone in order to set up and sync.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎04-25-2024 04:05

In response to Odyssey13

‎04-25-2024 04:05

Hi there, @oliversmith. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post.  We're here to help you! 

As @Odyssey13 has mentioned, the Fitbit app for computers has been discontinued and it's now required to have a compatible mobile device to set up and sync your Fitbit device. For more details about the compatibility requirements, click here.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer