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Can't set up Fitbit Pay on Sense

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I can't figure out how to setup my wallet on my sense.

 

Moderator Edit: Clarified subject

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Hi there, @Powershouse. Welcome to the Community Forums. 

To start, add at least 1 credit or debit card from a participating bank to the Wallet section of the Fitbit app:

  1. With your device nearby, tap the Today tab, and tap your profile picture.
  2. Tap your device image, then tap the Wallet tile.
  3. Follow the on-screen instructions to add a payment card. In some cases, your bank may require additional verification. If you’re setting up Fitbit Pay for the first time, you may be prompted to set a 4-digit PIN code for your device. Note that you also need passcode protection enabled for your phone.
  4. After you add a card, follow the on-screen instructions to turn on notifications for your phone (if you haven’t already done so) to complete the setup.

You can add up to 6 cards to the Wallet, and choose which card to set as the default payment option on your device. For more information, see What should I know about Fitbit Pay?

If you have any issues trying the steps above, please try logging out from the Fitbit app, force stopping the Fitbit app, rebooting your phone, opening the Fitbit app, logging back in and try adding your card to the Wallet app one more time. If you get an error message, please take a screenshot of it. For instructions to attach a picture in your reply, check this post.

Also, please provide me with the model and OS/software version of your phone and let me know if your bank appears in the Fitbit Pay supported banks list

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hi there, @Powershouse. Welcome to the Community Forums. 

To start, add at least 1 credit or debit card from a participating bank to the Wallet section of the Fitbit app:

  1. With your device nearby, tap the Today tab, and tap your profile picture.
  2. Tap your device image, then tap the Wallet tile.
  3. Follow the on-screen instructions to add a payment card. In some cases, your bank may require additional verification. If you’re setting up Fitbit Pay for the first time, you may be prompted to set a 4-digit PIN code for your device. Note that you also need passcode protection enabled for your phone.
  4. After you add a card, follow the on-screen instructions to turn on notifications for your phone (if you haven’t already done so) to complete the setup.

You can add up to 6 cards to the Wallet, and choose which card to set as the default payment option on your device. For more information, see What should I know about Fitbit Pay?

If you have any issues trying the steps above, please try logging out from the Fitbit app, force stopping the Fitbit app, rebooting your phone, opening the Fitbit app, logging back in and try adding your card to the Wallet app one more time. If you get an error message, please take a screenshot of it. For instructions to attach a picture in your reply, check this post.

Also, please provide me with the model and OS/software version of your phone and let me know if your bank appears in the Fitbit Pay supported banks list

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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