04-21-2021 14:23
04-21-2021 14:23
I used to receive motion notifications from my Blink Camera app to my Fitbit Sense and all of a sudden I do not receive the motion notifications to my Sense. I receive other notifications from the Blink app to my Sense but not the motion notifications. So when my Blink camera at home records a motion, the notification only goes to my phone and NOT my Sense smart watch. I tried everything to try and fix this but nothing works. Can someone please help or know of anything that would change this? Thank you in advance.
04-21-2021 21:14
04-21-2021 21:14
Please make sure that App Notifications [under Notifications for your device] in the Fitbit App is correctly defined.
Also clearing the cache can help if there is a problem with the Fitbit App.
In Android phone Settings * Apps Fitbit Storage - clear cache [not data] Force Fitbit shutdown [though it doesn't seem to fully] Log back in to the Fitbit app
*Quick Shortcut: Press and hold the Fitbit launch icon, then App info [on some phones] |
Or for IOS uninstall/reinstall the Fitbit App, and redo notification & App notifications setup. |
Followed by restart of watch and phone.
Otherwise it may be wise to contact Fitbit Support directly. They may be able to help you.
Author | ch, passion for improvement.
04-22-2021 06:45
04-22-2021 06:45
Thank you for this information, however, I tried all of this and it's not working. I tried talking to Blink Customer Service and its not their issue. I think it's from an update from Fitbit that messed this up. I hope they can fix this issue. I know I get the notifications on my phone but If I am paying a lot of money for a smart watch and it just stops doing something, I would hope that Fitbit would fix it right away. A lot of poeple might switch to a different fitness app, like Garmin.
04-23-2021 08:19
04-23-2021 08:19
I am going through the exact same problem and even bought a new fitbit and that one still wouldn't get notifications from Blink. I have uninstsalled, reinstalled, cleared cache, unpaired. I have done everything imaginable and still this is the only notification that won't come to my fitbit. Mine stopped a week ago today and I cannot find a solution. It is very frustrating. I'm sorry you are having the issue too, but makes me feel better that I'm not the only one!
04-23-2021 08:23
04-23-2021 08:23
I am thinking it was from a firmware update that happened in the beginning of April. I'm hoping Fitbit techs are working on this.
04-23-2021 21:59
04-23-2021 21:59
I'm having the same issue too on my versa 3. I've installed and uninstalled the fitbit app and blink thinking I changed some settings. But no success. Hopefully this issue gets solved soon.
04-24-2021 12:44
04-24-2021 12:44
I also have the same issue on my Versa 3, which I purchased after the issue started on my Vetsa 2. Everything worked fine until last weekend. I still receive notifications when the system is armed or disarmed via the Blink scheduling feature. I contacted Blink and Samsung (I have a S10 android). Both have ran diagnostics and their equipment and software checks out. Has to be a fitbit issue that I hope gets addressed
04-24-2021 17:47
04-24-2021 17:47
I also have a S10 and checked with Verizon and Blink and it's definitely an issue with Fitbit. I really do hope they are able to fix this issue.
10-22-2021 08:49
10-22-2021 08:49
I found a fix around in another forum and I tried it and it worked like charm. Here is the link to that forum.
Hope it works for everyone else.