Can’t shut off alarm on Sense

[Michelle625]

Sense will vibrate and have the check mark to dismiss the alarm. Click the check mark and it clears the Sense screen however the watch will continue to vibrate. Only way to get it to stop is to go in to where you set the alarm to turn it off. Anyone else having this issue or know how to fix?

Moderator Edit: Clarified subject

[Gr4ndp4]

Hi, @Michelle625, welcome, have you tried Shutting down your "Sense" and restarting it?

Restart Sense

To restart your watch, press and hold the button for 10 seconds until you see the Fitbit logo on the screen, and then release the button. Restarting your watch doesn't delete any data.

Let us know how you get on

Cheers

[Michelle625]

I actually did do a force reboot of the sense yesterday and this morning it worked as it should. Not sure why I didn’t try that to begin with.