12-18-2020 14:09
12-18-2020 14:09
I have been reading these post all week since getting my Sense on Monday. I am currently using ver. 44.128.4.17, with all the issues people seem to have, I was wondering can you NOT update your Sense or is it an automatic update?
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Best Answer12-19-2020 12:15 - edited 12-19-2020 12:16
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12-19-2020 12:15 - edited 12-19-2020 12:16
No, it's not automatic. As long as you do not perform a factory reset, you should stay on the version you have now. You will see irritating banner in the Fitbit app tho. You can dismiss it but it will reappear. @cplmckenzie
Best Answer12-18-2020 14:28
12-18-2020 14:28
You can just dismiss the banner on your fitbit app. It will still appear when you open the app but you don't have to accept. (Lot's of Ionic users avoid the updates as it can brick the device and fitbit won't help)
12-18-2020 14:49
12-18-2020 14:49
Best Answer12-19-2020 08:45
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12-19-2020 08:45
@cplmckenzie considering that you say that you are receiving your Sense next Monday, technically you do not yet have a sense with any firmware yet.
However version 44.128.4.17 is the latest firmware which will be installed when setting up the Sense.
Best Answer12-19-2020 08:48
12-19-2020 08:48
Best Answer12-19-2020 10:48
12-19-2020 10:48
If you read the original post, I said "I got my Sense on Monday" - past tense, not "I am getting my Sense on Monday" - future tense. Technically I got my Sense Monday 12-14-2020
Best Answer12-19-2020 11:01
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12-19-2020 11:01
But you have the latest firmware, which version do you want to prevent?
Best Answer12-19-2020 11:04
12-19-2020 11:04
Best Answer12-19-2020 11:27
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12-19-2020 11:27
Hopefully the next update fixes the HR issue.
12-19-2020 11:33
12-19-2020 11:33
Best Answer12-19-2020 12:15 - edited 12-19-2020 12:16
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-19-2020 12:15 - edited 12-19-2020 12:16
No, it's not automatic. As long as you do not perform a factory reset, you should stay on the version you have now. You will see irritating banner in the Fitbit app tho. You can dismiss it but it will reappear. @cplmckenzie
Best Answer12-19-2020 12:19
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12-19-2020 12:19
Just don't tap on the update.
Best Answer