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Charger

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‎11-11-2021 14:14

‎11-11-2021 14:14

I just had to replace my charger for my Sense for the 3rd time, the last purchase was 10/4. I attempted a call but my call somehow was disconnected. Has anyone had issue with the prongs on the charger sinking. I have stored the last charger carefully and surprise it stopped charging this week with the same problem.  I got a new one today, again.   I truly want to stay loyal to Fitbit but this is getting costly.  

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‎11-11-2021 22:46

‎11-11-2021 22:46

Hi, it is a common fault with the charge cable, one pin fails.

 

If your watch is still under warranty request a replacement one. You can reach Fitbit through the app, profile photo, help & support.

 

Also have a look at a more sturdy one as a reserve.

Author | ch, passion for improvement.

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