03-26-2022 05:15
03-26-2022 05:15
Hi
Ive been asked to return my Fitbit, and the link that was send in the email re DHL locations said the nearest point in almost 50 miles away
When I googled send parcels with DHL, my local post office appeared
Can the device be sent via my local post office or does it have to go via DHL service point, 50 miles away
Best Answer03-26-2022 05:54
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03-26-2022 13:56 - edited 03-26-2022 13:59
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
03-26-2022 13:56 - edited 03-26-2022 13:59
Welcome to the Fitbit Community, @Aodhagan. Thank you for sharing your DHL post office inquiry.
The best way to get help for this query is to chat with us online or give us a call. Click here to get connected. They can assist you with the accurate information.
Thanks for the heads up @Odyssey13.
Have a nice weekend.
04-05-2022 11:46
04-05-2022 11:46
Hi,
I sent my fitbit back almost 2 weeks ago, and Ive heard nothing.
Is there a way of tracking it?
Thanks
Best Answer04-06-2022 06:15
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
04-06-2022 06:15
Thanks for getting back to us and for sharing your question @Aodhagan.
I noticed that you already got in touch with our team regarding this and that they directed you with DHL. They can assist you better with your package information.
Have a nice day.