Deleting steps on Sense

[Zok]

Today my sense counted 17000 steps while driving. Contacted support and learned that is impossible to stop counting steps while driving. Thay suggested not to wear when driving.. what is point of having Fitbit product if you can't check time

Moderator edit: format. 

[Gr4ndp4 · Accepted solution]

Hi, @Zok, welcome to the community, you may find this article useful How do I add, edit, or delete Fitbit data and activities? , there's a section on "steps" and changing the activity to "driving". Because a number of community challenges depend on step counts there are limited changes available.

I hope this allows you to find a workaround. Have you tried restarting your Sense?

Cheers

[Zok]

Couldn't find any option to reduce number of steps. I am driving bus 5 or 6 days and not being able to pose steps mean that this product is useless for me.

[Gr4ndp4]

Hi, @Zok, thanks for the update, I think you'll find all activity trackers detect "steps" from arm movement, you may find this third party article interesting How to make your fitness tracker count steps more accurately - The Verge . Rather than regard the "Steps" recorded as physical strides you can consider them a measure of your daily activity. Do look into the idea of allocating the "Steps" accumulated in your Fitbit app to "Driving", as you see this will decrease the steps, calories and floors for the time period you select.

Cheers