help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Difficulties with the swimming conversion on Sense

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-31-2023 18:17 - last edited on ‎11-08-2023 09:00 by Fitbit Moderator

‎10-31-2023 18:17 - last edited on ‎11-08-2023 09:00 by Fitbit Moderator

Training app swimm doesn’t convert correctst my laps with 25m(length of lap of the swimmingpool) on 31/11/2023

example of a correct coversion on 24/11/2023

 

 

Moderator edit: edited title to clarity

Best Answer
1 REPLY 1

‎11-08-2023 08:59

‎11-08-2023 08:59

Hi, @Ma_Se Welcome to the community.

Thank you for letting me know about the laps conversion in your Sense. By any chance, have you checked our article about How do I set the pool length for my Fitbit device? to double check the weight units in your Fitbit device.

I also recommend you to restart the device before processing a conversion once again, thanks for your efforts!

Best Answer
0 Votes