Disappointment, Bugs, Lag Unresponsive

[Weishen17]

I've been a fitbit user since December 2015 and the sense I am very disappointed. I feel like we are beta testers at this point. The lag and delay heart tracking... I'm going back to Samsung Watch. 

https://youtu.be/A5PcIzTmuig

At 8:00 it pretty sums what I am going to say. 

I was such a huge fitbit Fan but now it started to die down on me. 

Hopefully, fitbit will improve.

[Weishen17]

Like it said in the video, it's about user experience

[MattJ71]

I find the Sense a really good upgrade over my Ionic. Future software updates will polish the experience. 

[Victoryrider]

My 1st smartwatch experience is with the sense, and it's not good. The hardware may be great, but the software and user experience is bad. I'm going to be returning it. I have a ticwatch Pro 3 that I like better. It doesn't have some of the things sense does, but it's just so much smoother

[yueytan]

I totally agree. But I'm going to try and be patient and give them a few software updates.... It's a mess at the moment though.

[Weishen17]

I doubt it, I preordered the Charge 4 and return it in weekin the 2 weeks and I noticed during work out the heart rate will drop in the middle of workout for no reason. They say will push out a update to fix it but they only added the smart alarm. How ridiculous.

[SunsetRunner]

I’ve also been happy with my Sense, @MattJ71 . 

[Mrsshah2]

Glad to read couple of positive posts, I’m a huge Fitbit fan and have never used any other trackers. Waiting for the delivery and was getting worried with all these negative posts.

Thanks.