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‎05-08-2021 08:20

‎05-08-2021 08:20

Sense display is blacked  out and won't let me change it to always on

Best Answer
3 REPLIES 3

‎05-08-2021 16:40

‎05-08-2021 16:40

Hi @darlajfarrell , how is your battery status? if your battery gets critically low "always on" is disabled. If battery isn't the problem, I would try to restart the device.

Fitbit user since September 2019
Sense2 Sense, Charge3, Android, Windows
Best Answer
0 Votes

‎05-09-2021 08:59

In response to LokeAa

‎05-09-2021 08:59

Thank you for your email. Battery is good.
Best Answer
0 Votes

‎05-09-2021 12:09

In response to darlajfarrell

‎05-09-2021 12:09

Tried to restart? On your device, chose settings , swipe down to "Shut Down".

Fitbit user since September 2019
Sense2 Sense, Charge3, Android, Windows
Best Answer