07-10-2022 15:00
07-10-2022 15:00
Hi, I'm new to the Sense. Tried the charge, hated the clocks and my battery drained in less than 12 hours, so I returned it and bought a substantially discounted Sense. I want to download a clock bundle by a 3rd party creator called, Paiusil. They use a service called, Kiezel Pay, or K-Pay. Fitbit warns to be careful using 3rd party developers, but they still allow them to be offered via their app. I have a few questions.
1) If FitBit knows they are dangerous, why would they offer users a product that could harm our watch?
2) Has anyone downloaded anything from this particular developer, and if so, have you had problems?
3) Has anyone used Kiezlepay (K-Pay), and if so, have you had any problems
4) For some reason, the developer of the clocks (or K-pay?) need internet access. Would they be using my home WiFi, and Cell Phon's Internet connection? And if so, what could they do from their location, which I assume is in a different country, through my internet? Could they commit cromes and have me blamed? Could they download things onto my phone/watch/laptop? Could they steal information?
5) My Fitbit Sense/Watch isn't connected to the internet directly, is it? I thought this was all blue tooth. Is bluetooth also internet?
I just really want to make sure there isn't a massive risk to me for a $6.00 purchase. They have so many adorable clocks that I'd like to use throughout the year. Even holiday themed ones!
Best Answer07-10-2022 16:09
Bronze Community Members are highly active users who have shared their knowledge for the betterment of Fitbit products and services. Learn more
07-10-2022 16:09
1) Good question, I have asked myself the same.
3) I have bought a couple of clock faces with k-pay - kiezlepayNo problem
4) It's not the developer, but the app that needs internet connection, It's the same for your watch as for your phone. When you download apps, you have to grant access to certain permissions.
Best Answer
07-10-2022
21:20
- last edited on
07-27-2024
06:32
by
MarreFitbit
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
07-10-2022
21:20
- last edited on
07-27-2024
06:32
by
MarreFitbit
Hi @SunsetRunner - good questions, with so many free clock faces that don't need internet access (via the phone) try and find something that matches your needs.
You can't know for sure what information is being transferred by Clocks that require internet access, they may drain the battery quicker too.
Author | ch, passion for improvement.
Best Answer07-10-2022 21:52
Bronze Community Members are highly active users who have shared their knowledge for the betterment of Fitbit products and services. Learn more
07-10-2022 21:52
@Guy_ @SunsetRunner ,
Guy, you are worried about clock faces sending data, and not heart rate, Spo2- and other health related fitbit apps requireing internet access?
Best Answer07-10-2022 22:02 - edited 07-10-2022 22:02
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
07-10-2022 22:02 - edited 07-10-2022 22:02
Best Answer07-10-2022 22:51 - edited 07-10-2022 22:58
07-10-2022 22:51 - edited 07-10-2022 22:58
I wasn't worried about the Fitbit related apps having internet access, no. I was worried about 3rd party developers who use unknown payment programs instead of recognized and established payment providers in the US. Too many people wanting to scam you or takeover your computer or phone to use for hacking other people and committing crimes, then you get blamed for it
Best Answer07-10-2022 22:53 - edited 07-10-2022 22:55
07-10-2022 22:53 - edited 07-10-2022 22:55
Delete this. I read the response wrong.
Best Answer07-10-2022 22:54
07-10-2022 22:54
Thank you for understanding the assignment, and contributing your experience.
Best Answer