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Don't require premium to view Sense' advanced sleep tracking data

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‎10-06-2020 14:05 - last edited on ‎10-07-2020 10:15 by Fitbit Moderator

‎10-06-2020 14:05 - last edited on ‎10-07-2020 10:15 by Fitbit Moderator

Dear Fitbit. 

 

After shelling out £299 for a Sense I have just discovered that to view my sleep tracking in detail I have to pay an additional premium charge. This is an absolute joke. Other smart watch manufacturers don't feel the need to charge for this. I don't care for the guided fitness programs that come with premium. I simply want to see my health stats. Viewing health metric stats should come as standard. This is a blatant rip off.

 

 

Moderator Edit: Clarified subject

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‎10-07-2020 10:17

‎10-07-2020 10:17

@Pobster It's good that the community is growing!

 

Thank you for your feedback about the premium membership requirement to see advance sleep metrics. Currently this isn't optional but you can share your idea in our Feature Suggestions board. Search for the idea first to see if one already exists so you can add your vote. The more votes an idea gets the more likely the developers will try to implement it. 

 

Also please note that your Fitbit Sense comes with a 6 month premium subscription trial that you can use on your account.

 

Let me know how it goes.

Alvaro | Community Moderator

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