EVERYTHING IS OFF!

[ChillyJax]

I walk the same route 3 times a week and I get a different step count every day. Not by 10 - 20, but by hundreds. Now today my watch is slowly losing time. Everything is up-to-date. I have reloaded the app, wiped the watch and re-installed. The stairs are sooooo off. This is the worse purchase I have made. UGH. This was my second and my last FitBit purchase. I am out of the return date timeframe, any suggestions? Besides throwing it in the lake?

[Guy_]

You may have a faulty watch which is covered by warranty but for that to be verified its probably best to contact Fitbit Support directly. They may be able to help you.

[CBV2]

Your step count will be affected by your step length.  If you walk 5km, say, each day and on day one you have a step length of 80cm you will cover the distance with 6250 steps.  Day two, same distance, but you are feeling really good and step out with a step length of 85cm you will use 5882 steps.  If you have a step length of 82cm, a difference of less than an inch, you will use 6097 steps.  Differences by hundreds.  As for stairs, Fitbit, and Apple, use the barometer to estimate the number of stairs you have climbed.  But this is affected by the weather, so you can easily get the Sense, or other trackers, saying you have climbed 5 sets of stairs when you have climbed none, just experienced some blustery weather outside which has affected the air pressure inside.  If you can think of another way to calculate stairs climbed I am sure Fitbit, Apple, and all the other tracker manufacturers would be overjoyed to hear from you.  GPS.  No, it is only accurate to 5 to 10m from what I read, so with floor to floor height of 3.2m that's no good either. Losing time, odd.  That is something to take up with FItbit