I'll copy the last message I sent you. I got the new charger I ordered from temu for $2.40 and it solved the problem apparently meaning your "help" is either incompetent or only interested in bilking your customers out of a couple hundred dollars to solve a $2.40 problem. This email will go on A LOT of social media either this weekend or next week. My last email to you follows.
Tell me why I would ever buy a Fitbit again when a Sense 2 dies less than 1 year and 8 months after I buy it even with your 30% discount? Especially when your "help" center just wastes my time asking me things that I already did and are not the problem and ignores the fact that I told her twice then one of the points on the charges has always been lower than the others and asked - could that have gotten worse and caused the problem? I've ordered a new charger - not from you and will try that. If that doesn't work, I'll throw the watch away and buy something like it elsewhere. Oh, I also plan to share this info with all my friends and family and on numerous websites if I find out the charger is the problem. Used to really like your company. The key words are "used to".
Moderator Edit: Clarified subject
