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Intermittent metrics

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‎07-17-2023 05:22

‎07-17-2023 05:22

why does Sense work so intermittently with respect to the Readiness Score and other metrics?  It tracks steps but everything else is problematic.   Provides a readiness score or sleep metrics one day and nothing for 3-5.  Then another metric  posted.   Of this is normal consider me unimpressed.   Will go back to Whoop or even upgrade to an Apple Watch. I read the customer support responses on other like issues and they are idiotic.  Yes it’s charged.  Yes I’ve worn it the amount of time.  Yes it’s making contact on my wrist.   Do better Fitbit. 

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‎07-24-2023 06:51

‎07-24-2023 06:51

@pmnoy Sorry to hear you are having those issues. I have not experienced any of that. Have you tried a restart or a factory reset to see if that solves your issues?

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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