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FitBit Sense

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Hi All, ,   bought Sense as i am having major sleep issues, , ,  have worn device for 5 days, , so far, it records nothing, says connected to fitbit on iphone, but, fitbit can't find it, , , SLEEP MODE - what ajoke, ,  says to wear for 3 consecutive days / nights, ,   makes no difference, , ,  on saturday nigh, used the manual mode for ALSEEP, them pressed awake the next morning, ,  it said I slept thru the whole time with no issues, , yet I went o bed at 11pm, and was awake 70% of the night, yet sleep count is totally wrong, , ,  IS THIS JUST A **ahem** DEVICE OR WHAT, , , THOROUGHLY PISSED OFF !!!

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Let's start from the top of the post. 

Something on the phone says that the tracker is connected but the tracker will not sync. 

If the tracker is not syncing their will not be any sleep data to look at. 

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