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Fitbit Sense Device Lock unable to disable

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‎12-20-2020 05:50

‎12-20-2020 05:50

In hoping to get rid of the annoying reminder for a wallet, I set one up in the hopes of then deleting it to get the messages to stop interfering with the functionality of the device. Unfortunately, this did not work, nor can you retroactively disable the device lock either, now. Is there a work around fitbit?

 

In general, your suite and program are some of the most unintuitive software I have ever dealt with. Your devices are near perfect yet the functionality of them is marred by the inferior programing that appends upon them. 

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‎12-21-2020 08:33 - edited ‎12-21-2020 08:36

‎12-21-2020 08:33 - edited ‎12-21-2020 08:36

Hello @ParagonOpus1 Unfortunately, once you set up Device Lock for your wallet, you cannot completely disable Device Lock.  The app gives you the option of Fitbit Pay Only or enabled when you take your watch off or every 24 hours.  There is no option to remove it completely.  

 

If you never use your Fitbit for payments, you shouldn't see the PIN option anyway.

 

You could try completely removing the Wallet app from you Sense to see if that is what you're looking for.

 

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Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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