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Fitbit Sense charging cable pins failure

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‎07-12-2023 10:09 - last edited on ‎07-13-2023 12:09 by Fitbit Moderator

‎07-12-2023 10:09 - last edited on ‎07-13-2023 12:09 by Fitbit Moderator

My fitbit sense charging cable failed. One of the 4 pin contacts has receded and does not make contact anymore. This a common problem with this proprietary design. How can I get a warranty replacement. 

 

Moderator edit: format. 

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‎07-12-2023 11:03

‎07-12-2023 11:03

Hi, @babek_b! I suggest you contact Fitbit Support directly.

MakMak | Community Council

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