Fitbit Sense doesn’t record elliptical steps

[SHMPG]

One of the primary reasons I purchased the Fitbit Sense was to record steps from the elliptical.  I’m very disappointed that the first day it recorded 87 steps and hasn’t recorded anything since.  I am on the elliptical 7 days a week for at least 40-45 minutes so it’s extremely disappointing.

Moderator Edit: Clarified subject

[Marrrmaduke]

@SHMPG you mean it doesn't auto track the exercise or simply doesn't record steps at all? Have you tried starting elliptical exercise manually on your sense?

[WilsonFitbit]

Hello @SHMPG Welcome to the Community Forums! @Marrrmaduke Thank you for help! 

Please note that your Fitbit device is more accurate for step-based activities. In activities such as elliptical, it would be great if you can manually log it to have credit of your activity. For this, please check: How do I add, edit, or delete Fitbit data and activities?

I also suggest visiting the following link to get more details about how to track activities with your Fitbit device. 

How do I track my activity with my Fitbit device?

Keep me posted. 

[MattJ71]

My Sense records my elliptical steps no problem.

[WilsonFitbit]

Hello @MattJ71 It's great to see you around and thanks for the input! 

Elliptical can be a little bit difficult because there may not be sufficient forward motion. Therefore; there might be occasions when a Fitbit device may record less steps. So, to have credit of the full activity, I recommend to manually log it. 

See you around!