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Fitbit Sense doesn’t update time

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‎10-27-2023 02:35

‎10-27-2023 02:35

My FitBit Sense keeps getting 4 minutes late, even when synched. 

I even tried to restart it and nothing changes…

Sometimes it takes 5 attempts to get the time right, which is pretty annoying….

Can someone please help me?

Thanks and have a great day!

Carolina

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‎10-27-2023 10:38

‎10-27-2023 10:38

Hi @CarolCasablanca  - try turning off the phone's Bluetooth. If the watch loses minutes during a day it is faulty and needs replacing.

You cannot rely on perfect syncing to set the time right constantly, it should do it by itself, especially if there are periods where syncing is not working.

Author | ch, passion for improvement.

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