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Fitbit Sense not giving sleep score

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‎10-20-2020 22:59 - last edited on ‎10-21-2020 09:47 by Fitbit Moderator

‎10-20-2020 22:59 - last edited on ‎10-21-2020 09:47 by Fitbit Moderator

When I go to bed i hit the button and when i wake up i end my sleep. However, i only get a sleepscore irregularly. I do see the sleep phases and how many times i woke up and was restless, but the entire spo2%, body temperature, HRV part is missing. This is a big part of why I bought the sense. Im very disappointed. I leave the display on during the night and i leave the app open on my phone. 

 

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎10-21-2020 10:19

‎10-21-2020 10:19

@MartineP It's great to see you in the Community! 

 

Let me help you with your missing sleep data from your Fitbit Sense. How are you recording your sleep? If you are using the Fitbit app to record your sleep then you won't sleep stages and this will prevent you from getting a sleep score. Regarding SpO2 and HRV you can check this article and this one for more information.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎10-25-2020 02:21

In response to AlvaroFitbit

‎10-25-2020 02:21

Hi Alvaro,

describe pls. how to use the sleep app step by step. Measured data for the first 3 nights, not since. I don’t see the sleep phases or the points either. 

 

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‎10-25-2020 02:22

‎10-25-2020 02:22

same problems.... 😞

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