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Fitbit Sense won't charge

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‎07-13-2021 09:30 - last edited on ‎07-13-2021 19:48 by Fitbit Moderator

‎07-13-2021 09:30 - last edited on ‎07-13-2021 19:48 by Fitbit Moderator

So now my Fitbit sense wont charge. The battery is a zero I've only had it a couple of months. This is not good. Can anyone help

 

 

 

Moderator edit: subject for clarity/format/word choice 

 

 

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2 REPLIES 2

‎07-13-2021 11:33

‎07-13-2021 11:33

Your charger might be dead. However, have you tried cleaning it?  If so, contact support and get a replacement..

Best Answer

‎07-13-2021 19:52

In response to lablover55

‎07-13-2021 19:52

Hello @Ladyj0729. Welcome to the community forums. @lablover55 Nice to see you around and thanks for your great input. 

 

@Ladyj0729 I'm sorry for the experience and thank you for the detailed information. At this time, I was able to see that you have reached out to our Support Team and they have provided information and assistance. If you still have additional questions or inquiries about the outcome of your case, I recommend replying back to them and they will be more than glad to continue assisting you. 

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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