Fitbit Sense won't keep a charge

[SunsetRunner]

I've only had my sense for 6 months now.  For the last couple of days, my sense won't keep a charge.  I charge it every night, have cleaned the charging ports and tried charging it at different locations.  I only use it for tracking my steps.  Does anyone else have this problem and know how to fix it?  Any help is greatly appreciated.

Moderator Edit: Clarified subject

[AlvaroFitbit]

@SunsetRunner Thanks for being part of our Community! 

Thank you for troubleshooting this issue. There are additional tips that you can try in this help article.

Hope this helps.

[LHoldfit]

I have had mine Fitbit Sense for less than two month and already on third charging cable. When they work charges fine, what is wrong with the cables.

[AlvaroFitbit]

@LHoldfit Welcome to the Community.

This isn't expected from your device so I suggest you contact our Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Hope this helps.