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Fitbit app is not showing my data

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‎07-05-2022 10:18 - last edited on ‎07-25-2023 07:05 by Fitbit Moderator

‎07-05-2022 10:18 - last edited on ‎07-25-2023 07:05 by Fitbit Moderator

My Fitbit app is not showing several stats, such as sleep data and steps.  I am not able to add these to my dashboard by selecting the top right icon as usual.  I’ve tried rebooting, and have uninstalled and reinstalled the app. Any guidance?!

Moderator Edit: Clarified subject

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‎07-05-2022 10:42

‎07-05-2022 10:42

When you say "by selecting the top right icon as usual", I assume you mean the 'Edit' button, right?  And would you just select and unselect it (which seems to solve some problems), or actually scroll down to the 'Additional Stats' section to see if missing tiles are there?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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