help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit app on mac

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-02-2021 01:12

‎01-02-2021 01:12

So i previously asked why i couldn't sync my sense to the fitbit mac app and i know thats because the sense is new but does anyone know if they'll update anytime soon for the newer devices?

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎01-02-2021 04:02

‎01-02-2021 04:02

@deemiz  Fitbit seems to be moving away from Fitbit Connect for setup/sync.  This started around the time that the Charge 3 and original Versa were released.  Those devices aren't compatible with Fitbit Connect.  You can't setup a Sense or Versa 3 on a PC using the Fitbit app for Windows 10, either.  The trend looks like smartphone/tablet for these and all future devices.

 

I don't see an update coming.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎01-02-2021 04:02

‎01-02-2021 04:02

@deemiz  Fitbit seems to be moving away from Fitbit Connect for setup/sync.  This started around the time that the Charge 3 and original Versa were released.  Those devices aren't compatible with Fitbit Connect.  You can't setup a Sense or Versa 3 on a PC using the Fitbit app for Windows 10, either.  The trend looks like smartphone/tablet for these and all future devices.

 

I don't see an update coming.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

‎01-06-2021 01:47

In response to LZeeW

‎01-06-2021 01:47

Thanks for the clarification before I placed an order for a Charge 4! I don't use mobile devices so without Mac OS support I guess I will switch from Fitbit to something else.

Best Answer