08-30-2024
18:00
- last edited on
09-05-2024
15:36
by
EstuardoFitbit
08-30-2024
18:00
- last edited on
09-05-2024
15:36
by
EstuardoFitbit
I’ve had it with these Fitbit chargers - I’ve had the same Fitbit sense for 3 years and I’m on my 5th charger! The pins keeping going down inside the charger and I have to buy a new one. Now tonight I tried to charge it and one of the pins in my new charger has gone down inside. I’m done with Fitbit!
09-05-2024 15:33
09-05-2024 15:33
Hello there @lbritain50, welcome back to the Fitbit Community.
I'm sorry to hear about the trouble you're having with your charging cables. We're always working to enhance our products.
Remember, accessories purchased from the official store or retailers come with a warranty that covers most manufacturing defects. Always buy from official sources to ensure quality and warranty coverage.
09-05-2024 17:38
09-05-2024 17:38
I have had nothing but issues with charging and app connectivity since google took over! I am hating Fitbit at the moment!
09-06-2024 09:07
09-06-2024 09:07
Hey there @gymgirlkis1, welcome to the community.
I can definitely understand your frustration about the issues you have experienced so far.
I hope you'll continue to let us be part of your fitness journey. We're always here to help you reach your goals.
Please don't hesitate to contact our support team if you need any further assistance.