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Fitbit fitness score

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‎02-09-2021 13:51

‎02-09-2021 13:51

Has anyone had issues with fitness score recalculating? My score had been very good to excellent since 2015, but over the last week has dropped over 2 categories to mid point on the average score. Nothing has really changed in my data. I have contacted Fitbit twice but have been fobbed off as if I have suddenly became unfit in a week.  I have a sense. 

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‎02-09-2021 22:38

‎02-09-2021 22:38

There have been recent updates to the Fitbit App which may have caused this. You presumably have an iPhone.

Author | ch, passion for improvement.

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‎02-09-2021 23:17

In response to Guy_

‎02-09-2021 23:17

I have yes. Do you know if this will level itself out or if there has been some recalibration? Thank you so much. Fitbit never even asked me, the just keep copying and pasting from the help pages about how the score is calculated.

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‎02-09-2021 23:54

In response to Jobloggs

‎02-09-2021 23:54

Seems like this is a common issue [with heart rate]. Possibly due to the recent Fitbit App update [3.37], as it was working before.

In which case its probably best to inform Fitbit Support directly. They may be able to help you.

Author | ch, passion for improvement.

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‎02-10-2021 00:22

In response to Guy_

‎02-10-2021 00:22

Excellent, thanks for you help

Sent from my iPhone
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‎02-10-2021 00:22

In response to Guy_

‎02-10-2021 00:22

Excellent, thanks for your help 

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