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Fitbit sense not working

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‎03-31-2022 15:12

‎03-31-2022 15:12

Have tried various resets and different chargers black screen 

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4 REPLIES 4

‎03-31-2022 21:57 - last edited on ‎05-15-2026 05:27 by Fitbit Moderator

‎03-31-2022 21:57 - last edited on ‎05-15-2026 05:27 by Fitbit Moderator

Hi @always0298  - quite a common problem often resolved by cleaning or replacing the the charge cable.

See How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen

Author | ch, passion for improvement.

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‎04-01-2022 08:42

In response to Guy_

‎04-01-2022 08:42

Thanks for reply have tried various chargers and cables , watch did get very hot during one charge

Sent from my iPad
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‎04-01-2022 09:47 - last edited on ‎05-15-2026 05:27 by Fitbit Moderator

In response to always0298

‎04-01-2022 09:47 - last edited on ‎05-15-2026 05:27 by Fitbit Moderator

@always0298  - thanks, it's not good if it gets hot and will need replacing.

If it's still under warranty, 1 or 2 years depending on country, take it back to where you bought it for a new replacement 

Author | ch, passion for improvement.

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‎04-01-2022 14:13

In response to Guy_

‎04-01-2022 14:13

Many thanks

Sent from my iPhone
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