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Fitbit sense side “button” not working

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‎07-27-2022 11:57

‎07-27-2022 11:57

The button on the side has just stopped working, I rebooted the device twice and fully charged but no change. I have had the device only for two months it is brand new. Any advice on how to resolve?

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‎07-27-2022 15:58 - edited ‎07-27-2022 16:25

‎07-27-2022 15:58 - edited ‎07-27-2022 16:25

It's only two months, my advice is contact Fitbit support.

 

Edit: This is really weird. My "button" died just now. Not exactly the same, Sense went dead as well. Normally it will lit up when I reconnect it with the charger, but now, absolutely nothing...🤔😱

Fitbit user since September 2019
Sense2 Sense, Charge3, Android, Windows
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‎07-27-2022 20:11

In response to LokeAa

‎07-27-2022 20:11

@LokeAa - did you check the charge cable?

Author | ch, passion for improvement.

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