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Fix fitbit

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‎03-30-2022 10:14

‎03-30-2022 10:14

Where can I get my fitbit fixed? Can I send it somewhere? It's less than a year old and I haven't worn it for 6 months. I need help.

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‎03-30-2022 10:19

‎03-30-2022 10:19

Hi @shorty67  after not being used, you'll need to be sure you update the device, the app and do a few restarts of it. What's going on with it? There is no repair shop to send these devices.

Stepping in the U.S.A. since September 2013. Android 14

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‎04-01-2022 14:57

‎04-01-2022 14:57

If it sat 6 Months unused, it's possible the battery is depleted beyond recovery. I have to charge my back up trackers Monthly. Some are on 0 charge just sitting turned off for a Month. 

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‎04-02-2022 02:01

‎04-02-2022 02:01

Hi @shorty67 - presumably its not charging - as others say it may take a while to resuscitate.

 

However it could need cleaning or the charge cable might be faulty, see links and instructions in How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen which should get you sorted.

Author | ch, passion for improvement.

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‎04-02-2022 08:07

In response to Guy_

‎04-02-2022 08:07

You say it needs fixing, with no mention of what is wrong. 

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