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Free 6 months premium

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Why do offers for new users and not the loyal customers usual story 

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8 REPLIES 8

Hi @SunsetRunner  it's listed on the sales page "†Free trial is activated upon device purchase and cannot be gifted. Valid payment method required. Cancel before free trial ends to avoid subscription fees. New Premium users only. Content and features subject to change. Subject to our Terms for Paid Services."

Stepping in the U.S.A. since September 2013. Android 14

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I don't know your health insurance situation, but my health insurance offers a deep discount on Premium membership. 

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@datalore  you mean your insurance offers discount for buying the fitbit premium ? I wonder if there is such a condition in Europe. Having public insurance I don't think it's feasible but I will ask.

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Hi I'm already subscribed to the premium so if I buy the new sense I get no benefits which once again loyal customers get nothing 

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Yes, my insurance company is part of a program Fitbit has that offers discounts to subscribers. Not sure if it’s US only. 

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I did the 3 month trial that came with my Versa 2 just over a year ago, and I was still able to enroll in the 6 month trial with the Sense. While that may not be the case with more recent trials, I was pleasantly surprised when I was able to enroll.

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Exactly why iam seriously looking at Garmin and Apple. Cost wise no different but Apple does Care about their existing customers.

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This customer probably doesn't agree much about how Apple cares their existing customers.

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