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GPS won't connect

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‎09-25-2020 16:51

‎09-25-2020 16:51

I have a Sense as of a couple of hours ago. Got the firmware update finished. GPS won't connect in the exercise app. Tried rebooting the Sense. It still won't connect.

 

On device GPS was one of my primary reasons for buying this. It edged out the Apple Watch due to battery life. But, if I have to choose between a better health watch with awesome battery life, and a good health watch I have to charge daily but the GPS works.. I'm afraid I'd have to finally leave the fitbit ecosystem and go full on Apple.

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‎09-25-2020 20:23 - edited ‎09-25-2020 20:24

‎09-25-2020 20:23 - edited ‎09-25-2020 20:24

I'm finally able to get it to connect, but it will show "GPS Connecting" at the top of the screen for quite awhile before it eventually connects. Much slower to connect then my Charge 3 would take to connect to the GPS on my phone over bluetooth.

 

This is something they definitely need to improve.

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‎09-26-2020 05:12

In response to bobby2478

‎09-26-2020 05:12

My experience with the Sense GPS is similar. It seems as though the GPS takes up to 4 minutes to make a connection! When it finally connects, it appears as though the precision of the track is very crude. When I used the connected GPS function of my VERSA the connection took only a few seconds and the tracking map was very precise (using an IPhone GPS). 

 

This is really a problem. Can we default to a connected GPS mode like the Versa? It appears as though the Sense does not have a good antenna?

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‎09-26-2020 07:55

In response to bwdavis

‎09-26-2020 07:55

Same problem here. Connecting for a long time and finally no connection. I am a bit confuse. GPS was one of the main reasons to buy the device... 

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‎09-27-2020 08:17

‎09-27-2020 08:17

Same here, tries to connect for several minutes than says no signal.  This with a clear sky and no obstructions.  

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‎09-27-2020 09:38 - edited ‎09-28-2020 04:41

In response to mfs800

‎09-27-2020 09:38 - edited ‎09-28-2020 04:41

When the Sense arrives it has no context so the first time it can take a while to make the GPS connection. After it has made the initial connection subsequent connections will usually be much quicker. - See: https://www.lifewire.com/time-to-first-fix-ttff-1683313

 

Mine also took a long time to connect the first time but is much faster now.

Ionic = deceased. Sense since 25/9
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