03-09-2021 04:55
03-09-2021 04:55
I have been wearing my new fitbit sense for 5 days and it is not tracking HRV. However it is tracking all other metrics including Heart rate. Even the ECG app is tracking my A FIB correctly. Could it be that my A FIB is interfering with it at night? But then why would it track resting heart rate accurately? I've cleared the cache and uninstalled and reinstalled the app but it's still not working. Any suggestions? Thanks
03-09-2021 22:26 - edited 03-09-2021 22:27
03-09-2021 22:26 - edited 03-09-2021 22:27
Good troubleshooting, that would normally clear App issues.
Did you also try logout of the Fitbit App and restarting both watch and phone?
It may not restore missing information but might start working from the next morning.
Author | ch, passion for improvement.
03-10-2021 01:56
03-10-2021 01:56
HRV is an interesting metric. Any change in your data? I see that the Notes say "only sleep periods greater than 3 hours are considered" - would this be an issue?
03-10-2021 03:43
03-10-2021 04:23
03-10-2021 04:23
03-10-2021 04:26
03-10-2021 04:26
03-10-2021 04:30
03-10-2021 04:30
03-10-2021 05:08
03-10-2021 05:08
Possibly, but try logout of the Fitbit app.
DO NOT factory reset, your watch is working.
Author | ch, passion for improvement.
11-16-2022 20:17
11-16-2022 20:17
Good morning,
I don’t know if you resolved this but I have noticed I won’t get a HRV reading unless my Fitbit is slightly tighter on my wrist than how I wear it during the day, as well located in a certain spot on my wrist.
I hope this helps.