help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Hello

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-23-2022 15:52

‎08-23-2022 15:52

My fitbit sense  won't charge only had it 3 mounth it's saying it needs to be warmed up before it will charge and I can't figure out how to get a hold of Fitbit themselves

Best Answer
0 Votes
1 REPLY 1

‎08-23-2022 17:21

‎08-23-2022 17:21

Hello @aprilconar 


You can try restarting your Fitbit to see if that helps. https://help.fitbit.com/articles/en_US/Help_article/1186.htm 

I understand you wanted information on contacting Fitbit directly. If the issue continues I would certainly contact Fitbit Customer Service: 

USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)

 

More information can be found here: https://myhelp.fitbit.com/s/support?language=en_US

 

😃 I hope this provides you the answer you were looking for. Please let me know

Best Answer