How do I activate Snore Detect on Sense?

[Thoughton]

I am new to Sense.  I have a Premium Membership, however I am unable to find the snore detection function.  I’ve read all the threads on this topic and it is not accessible.  What am I doing wrong?

Thank you for your help.

Moderator Edit: Clarified subject

[Irish57]

In order to make the snore function work you must enable the microphone before bedtime. Then this metric will show up in your sleep data! This does zap your battery though!

[Irish57]

 Hope that helps, it is a feature I like and use 1 to 2 times weekly due to battery issued 

[SunsetRunner]

Hi, @Thoughton, I have used this feature since it was released a few weeks ago, it is a nice feature but there is a battery issue where even if you charge your watch before bedtime it will drain it quickly after. If you want to use it, to find it you will go into the sleep section and go to settings(gear icon in the top right corner) and scroll down to the bottom and you should see Snore and Noise detect, you will just toggle that and then go through some legal notices and then you are all set for this feature to work. I hope this helps and have a nice day!

[Clove6060]

Tap most recent sleep tile on the today page.

Top right of the next page you’ll see a cog wheel.

Click on it and at the bottom of the page you’ll see 

toggle for snore report.

if you do not see it then they have not loaded it. It was in beta and not all premium members had it. Not sure if that has changed.  I did not have it right away, but do now.

[LZeeW]

Hello @Thoughton and welcome to the Help forum.  Fitbit announced the rollout of this feature about a month ago.  I'm not sure if has rolled out to all Sense/Versa 3 Premium members.  I will flag your question to get a moderator to answer.

If it hasn't rolled out to all eligible users and you are very new to your Sense, then I suspect you are at the end of the line and will get it in due time.  If I remember correctly, there was a distinct announcement on my phone app Today page saying it was available to me, much like an firmware update announcement.  I got my announcement a week after the Fitbit announcement.  You can't miss it.  There is a page requiring consent.

If it is still rolling out, don't do anything to try and make it appear sooner.

To clarify @Irish57 's comment, you must activate your microphone in the Sense settings.  I don't use a Voice Assistant and I think that activates the mic as part of the setup.  I didn't get a report until I activated it in my Versa 3 settings.

[Rich32920]

Really kills your battery, charged to 100% before bed and in the am at 60%. This is a new sense only 4days old

[Thoughton]

Thank you. My microphone has been enabled so I’m still unsure why it’s not working.

Sent from my iPhone

[Irish57]

True statement!!! It is a battery zapper.

[LZeeW]

@Thoughton   Did you get the announcement that I mentioned that says that the feature is available for you?  Did you go through several steps and eventually you get a "You're all set" message on your phone app?

[LizzyFitbit]

Hi everyone, and welcome to our new members.

@Irish57, @Clove6060, @LZeeW and @Rich32920. Thanks for your great suggestions, as well as sharing your insights about this feature.

@Thoughton Thanks for the detailed information, and your efforts while trying the steps shared in this thread. Let me share that the Snore Detect should now be available to any Sense or Versa 3 users that have an active Premium subscription. See this help article to find more details about this feature and how to see your Snore reports.

As some of our members mentioned, please open the Fitbit app, tap the Sleep tile > the gear icon at the upper right corner and find Detect Snoring to enable this feature. If by any chance this option isn't displayed, please take a screenshot and attach it to your reply so I can investigate on my end.

[xela2]

Irish57, this is not at all how my sleep related scree(s) look like (I do have Fitbit premium). When I touch my Sleep metrics it opens a screen with weekly sleep score statistics. Each day, along with sleep score and graph, has a "Snore report" link, upon touching, has nothing but breakdown of my sleep by "time asleep", "Deep and REM" and "restoration". That's all.

[Irish57]

So sorry, make sure the microphone is enabled! So many issues with the
Sense but this feature is great despite battery zap!

[Thoughton]

Yes I did.  I will try setting it up.

[LizzyFitbit]

@xela2 Welcome on board. @Irish57 and @Thoughton It's good to see you again.

@xela2 Thanks the details provided and confirming that you have Premium. Let me explain that when tapping the sleep tile, the screen will show the "Snore Report" message to let you know whether this was recorded or not. However to see the snore reports, please tap your sleep log > Restoration > View Snore & Noise Report. In there you'll see the amount of time your watch detected snoring and a chart of the noise level throughout the night. You can find more details here.

@Thoughton Thanks for the update and for enabling the microphone as suggested by @Irish57. Please give a try to the other steps described in my post, wear your Sense to sleep and sync once you're awake to check your details.

[Thoughton]

Thank you. This is helpful. I reset my watch and re-paired the watch. Let’s see if it works tonite 🤗

[Thoughton]

Yes.  I can enable the snore feature, however even with my microphone enabled I do not get a report.  I have reset my watch to factory settings and repaired my sense.  I will try again tonite.

[LizzyFitbit]

Hi there, @Thoughton.

Thanks for your efforts while troubleshooting your Sense with the steps suggested in my post. I'm sorry your snore data wasn't tracked and if the issue persists, please get in touch with our Support team so they can evaluate your watch's behavior and investigate what may be occurring. They're available via chat and phone, just click here to get connected with them and make sure to let them know what you've tried so far.

[Thoughton]

I spoke to support last nite and got nowhere.  I have a premium subscription and now the snore feature isn’t even accessible. It doesn’t show up at all.  They told me they would escalate it and get back to me via email.  Nobody has reached out. It’s frustrating.

[LizzyFitbit]

Hi there, @Thoughton.

I understand how frustrating this can be, and appreciate you for letting me know about your interaction with our Support team. Because this isn't the expected behavior of the Snore Detect feature, your case is under investigation and for this reason there might be a delay in their reply. However, rest assured they're working hard to get this resolved soon. I've also forwarded your posts so they can have everything on hand, please keep an open communication with them.