11-21-2022
07:47
- last edited on
11-22-2022
17:02
by
LizzyFitbit
11-21-2022
07:47
- last edited on
11-22-2022
17:02
by
LizzyFitbit
When I was trying to set up Sense Fitbit, it would not allow me to use my normal email address because many many years ago I had a Fitbit and no longer remember the password or have any access to that account. So, I used my wife's email address and now she is getting all my emails. How can I delete the old account on my normal email and transfer this new Sense Fitbit to it?
Moderator Edit: Clarified subject
11-22-2022 17:08
11-22-2022 17:08
Welcome to the Community, @Caremy.
Thanks for the detailed information. I understand you had a previous Fitbit account, but do you recall if that one was deleted? If that's correct and your email address isn't associated to any Fitbit account, I'd recommend editing the email address associated on your profile by doing the following: