How do I get support for my Sense?

[meanmaryjeans]

I am extremely disappointed with the Sense 2,. The heart rate monitor does not track exercise well, it is off by an average of 15 beats per minute. I have checked my pulse manually and have also tried all the tips suggested to get a better reading.

All this to ask if anyone has a suggestion on how to reach customer support. I have logged into the site and followed all prompts but nothing comes up when I choose contact us.

Any Idea on where I can find that info?

Moderator Edit: Clarified subject

[Odyssey13 · Accepted solution]

here are the support contacts I've gleaned over the years on the forums.

when there is someone available, chat is an option. Phone or Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

[meanmaryjeans]

Thank You. I will give it a try.