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How do I know if my Sense charges fast?

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‎04-29-2021 07:14 - last edited on ‎05-08-2021 10:31 by Fitbit Moderator

‎04-29-2021 07:14 - last edited on ‎05-08-2021 10:31 by Fitbit Moderator

How do I know if my Fitbit sense if Fast Charging or not. Is it a problem if it slow charges.

 

 

 

 

Moderator edit: subject for clarity

 

 

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‎04-29-2021 23:53 - edited ‎04-29-2021 23:53

‎04-29-2021 23:53 - edited ‎04-29-2021 23:53

You can use a clock face such as SimpleClockDuo which displays the current battery level permanently and gives the time it is expected to be fully charged. If the watch takes a lot longer it could indicate a charging issue.

Author | ch, passion for improvement.

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‎05-08-2021 10:35

In response to Guy_

‎05-08-2021 10:35

Hello @Jkenn43. It's great to see you around! @Guy_ Thank you for your great input and I'm glad to see you around! 

 

Adding to the post above, please note that charging your device to 100% may take 1-2 hours.​ Make sure you plug the charging cable that came with your Fitbit device into a USB port on your computer, a UL-certified USB wall charger, or another low-energy device. For instructions, I recommend visiting the following help article: How do I charge my Fitbit device?

 

If you notice your Sense isn't charging as expected, please refer to this help article for more troubleshooting steps: Why isn't my Fitbit device's battery charging?

 

Hope this helps. 

Wilson M. | Community Moderator, Fitbit.
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