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How do I restart my Sense?

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Just received a Fitbit Sense, was in the process of setting it up but now it is unresponsive. The manual says to press and hold the button to restart, but as far as i can tell there is no physical buttons on the device.

Any assistance would be greatly appreciated!

 

Moderator Edit: Clarified subject

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The "button" is an indentation on the left side of the Sense.  

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The "button" is an indentation on the left side of the Sense.  

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When I push that to restart, all it does it activate the ECG feature.

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I have the same problem, did you get yours sorted ? If so, how did you do it please. 

 

 

Moderator edit: format
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Press it hard for like 10 seconds..

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Ive tried that it just keeps going to the apps instead

C Hutton
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That worked! Thanks!

 

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